- Privacy and Policies
Privacy and Policies
At Natures Solar Lights we respect the privacy of our visitors, and are completely committed to protecting customer privacy on this site.
At Natures Solar Lights, protecting your information is our priority. Our entire website is protected for your shopping experience with a Comodo EV SSL Certificate. We also use procedural safeguards to protect our customer's information who opt to handle their transaction via the telephone. Sensitive credit card information is sent via a secure connection using SSL encryption that protects data transmissions.
We use PayPal for our check-out payment gateway provider. PayPal automatically encrypts your confidential information in transit from your computer to ours, using the SSL protocol with an encryption of 256 bits. Once your credit card information reaches PayPal, it resides on a server that is heavily guarded, both physically and electronically. PayPal servers are protected behind an electronic firewall and are never directly connected to the internet, so your private information stays private. Their site offers the highest levels of security available, so you can be assured when entering credit card details that the information you provide is safe and secure.
Changing Your Account Information
You may edit your personal account information at any time.
Email and Opting Out
From time to time we may send our customers marketing emails from Natures Solar Lights with information on eco-friendly products, special offers and sales. If you choose to "opt-out" of receiving these emails, please reply to the email with your opt-out desire and your email address will be removed from our customer contact list.
When required by law to comply with legal processes or edicts, we may be required to release personal information.
Terms & Conditions
Please review our Terms and Conditions (T&C) before using our website. By viewing, browsing, and ordering our solar light products, you agree to follow and abide by our T&C that govern their use and purchase of products. Purchasing and shipping products from this site constitutes an agreement between you (buyer), Natures Solar Lights, and our Parent Company, New Dawn Products.
In consideration for the use of this site, you agree to provide complete and accurate information about yourself when prompted on this site, and maintain and update this information as necessary to keep it current, complete and accurate. The information on our site is subject to change without notice, including but not limited to the rules that control the use of this site.
All content materials, including but not limited to, product copy, images, designs, articles, text, audio and video clips on this site are copyrights and/or other intellectual property owned, controlled or licensed by Natures Solar Lights. You may not copy, download, or in any other way reproduce any materials displayed on our site, except for your personal, non-commercial use. The content on this site is to be used only between you and Natures Solar Lights while conducting business. All other reproductions, transmissions, distribution, creating derivative works, or performance, of the contents on this site is strictly prohibited.
Links To Other Websites
Links on this site to other websites controlled by third parties are provided as a convenience to you. Natures Solar Lights has not reviewed the content on these sites. When you click on these links, you will be redirected to their site at your own risk. Natures Solar Lights does not endorse, or make any representations about them, their website information, products, or any results obtained from using their site.
Warranties and Disclaimers
Natures Solar Lights' intention is that data and information contained in its website are reliable and accurate, however, since data and information have been received from a variety of sources, they are provided on an "as is" or "as available" basis. You expressly agree that your use of this site is at your sole risk.
Except as expressly stated otherwise, Natures Solar Lights makes no representations or warranties of any kind, expressed or implied, as to materials, products or services offered on this site. Natures Solar Lights disclaims all warranties, expressed or implied, including but not limited to, implied warranties of merchantability, title, fitness for a particular purpose and non-infringement, with respect to all of the foregoing.
Furthermore, Natures Solar Lights does not warrant the accuracy or completeness of the information at this site. Natures Solar Lights may make changes to the information at this site, including to products and pricing described, at any time without prior notice to users of this site. Information at this site that is periodically updated may not be current at the moment you visit this site and may contain errors.
Limitation of Liability
In no event shall Natures Solar Lights or its Owners, Directors, Officers, Employees, Subsidiaries, Agents, Successors, Affiliates, Distributors, Third Parties providing information on this site or assigns be liable to any user of its site.
Their successors or assigns or any other third party or entity for any direct, indirect, consequential, punitive, extraordinary, exemplary, special or incidental damages (including but not limited to damages for loss of data, loss of use, or loss of revenue, profits or any other economic advantage) arising out of the use or inability to use this site or any information contained thereon, whether based upon warranty, contract, tort, or otherwise, even if it arises that this website has been previously advised of prospective potential damage or should have known of the possibility of such damages or losses, whether in tort or for breach.
You hereby acknowledge and agree that the preceding paragraphs are applicable to all information found throughout this site, including but not limited to service details and products. In those states that limit or do not allow the exclusion or limitation of liability for consequential or incidental damages, liability is limited to the fullest extent permitted by law.
You further agree to indemnify and hold Natures Solar Lights, and its owners, officers, employees, subsidiaries, affiliates and agents harmless from any claim or demand, including attorney fees, made by any third party due to or arising out of your use of this site, any Submission you post, email or transmit to or through this site, your violation of these Terms and Conditions, or your violation of any third party rights.
User Suggestions and Submissions
We welcome and value all visitor and customer's suggestions. We guarantee your satisfaction and offer you a 30-Day Return Policy on most product purchases.
Natures Solar Lights does reserve the right to edit and post suggestions and questions you submit to us. You are solely responsible for all content that you post, email or otherwise transmit via this site. Natures Solar Lights does not control and will not be liable for the content posted on its site. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material that would violate any law.
Information, Advice and Suggestions
Users of this site who seek, consume, or otherwise use advice from Natures Solar Lights' owners or employees do so of their own volition and at their own risk. Natures Solar Lights has no obligations with respect to the information, advice or suggestions offered by any party. Use of any product sold by Natures Solar Lights is at the risk of the installer, customer and/or user.
Neither Natures Solar Lights, its owners, directors or employees are responsible for injuries resulting from use of products offered on and/or purchased from this site.
Natures Solar Lights reserves the right to restrict access to this site to any user, and may at any time in its sole discretion with or without notice and with or without cause immediately deny access to this site by any user, including users who previously had access.
Doing Business At This Site
This site offers you the opportunity to purchase products, therefore, you are doing business with New Dawn Products, an Arizona based business. Users viewing, using or shopping at this website, consent to the exclusive jurisdiction and venue of State or Federal courts in Maricopa County, Arizona, USA, and to the exclusive laws of Arizona.
Sales Tax Policy
Sales tax will be charged on all orders within the state of Arizona, at the current rate of 6.3%, calculated on your merchandise total. If you are reselling our products in the State of Arizona, or you have a valid exemption certificate, please supply a signed copy of your certificate by mail. Failure to do so will result in sales tax being charged on your order, and will not be subsequently refunded.
Credit Card Charge Backs
Natures Solar Lights takes charge backs from the credit card companies very seriously, and makes every effort to comply with the rules and regulations set forth by the credit card provider, banking institutions and the FCBA. However, a charge back does not give the right for a cardholder to fail to comply with any terms, conditions or policies to which were agreed to on this site. The few charge backs we receive annually are successfully defended. The costs associated with defending a chargeback are passed directly to the cardholder.
We are aware that there are a growing number of cardholders who regularly charge back purchases without a valid reason, give frivolous reasons, or use a non-factual excuse to start the process with their credit card issuer. Visa, Mastercard, American Express, Discover and PayPal require their cardholders to contact the merchant first, in an attempt to resolve a dispute, before commencing a charge back. In all circumstances, we ask that you first contact us, so that we can be given an opportunity to investigate a charge, before you call your credit card issuer to start a charge back. Users who cannot comply with our Terms and Conditions should not agree to do business with us.
In the event of a charge back being successfully defended by Natures Solar Lights, the user accepts and agrees to being charged a minimum of $100.00 (depending upon the complexity of the case) to cover the costs charged to us by our bank, administration and, if applicable, all attorney fees, expenses and associated costs. In the event that the charge back claim is taken to tribunal, the customer accepts and agrees to being charged a minimum of $1,000.00 (depending on the complexity of the case) to cover the same fees as so stated above. In the event of litigation brought against Natures Solar Lights for whatever reason, if successfully defended, the customer accepts and agrees to pay for all attorney fees, court fees, postage, travel and all other associated costs and expenses.
Cancellation and Restocking Fees
A 15%-20% restocking fee, depending on the manufacturer, may apply to all returns, or cancellations once the order has been processed, unless the return is due to an error on our part or an incorrect product shipped.
If you are not completely satisfied with your purchase, Natures Solar Lights, or the Manufacturer, will gladly provide an exchange or refund within 30 days from the date of purchase, provided all items are unused and in their original wrapping. Shipping costs are the responsibility of the customer.
Our product warranty varies by Manufacturer, with a 90 Day to Two Year Warranty from the date of purchase, provided the original purchasing documents are available. Contact us if you have questions regarding a specific product.